1. Information We Collect

Personal Information

• Name
• Email address
• Phone number
• Billing and delivery address
• Payment information

Non-Personal Information

• IP address
• Browser type and version
• Device type
• Pages visited and time spent on our website

2. How We Use Your Information

• To process and fulfill your orders.
• To provide customer support and respond to inquiries.
• To send updates, promotional offers, or newsletters (if you opt-in).
• To analyze website performance and improve user experience.
• To comply with legal and regulatory obligations.

3. Sharing Your Information

We may share your information with trusted third parties in the following circumstances:

• Service Providers: To facilitate payments, shipping, and other essential services.
• Legal Compliance: To comply with laws, regulations, or legal processes.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

Your data is never sold to third parties for marketing purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website:

• Necessary Cookies: Enable essential functionalities like secure checkout.
• Analytics Cookies: Help us analyze site performance and user behavior.

You can manage cookie preferences in your browser settings. Note that disabling cookies may affect website functionality.

5. Security of Your Data

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction, including:

• Encryption of sensitive data during transmission.
• Secure storage of payment information.
• Regular monitoring and updates to our security protocols.

Despite these efforts, no system is entirely secure, and we cannot guarantee absolute data security.

6. Your Rights

As a user, you have the following rights regarding your data:

• Access: Request a copy of the data we have collected about you.
• Correction: Update or correct any inaccuracies in your data.
• Deletion: Request the deletion of your data, subject to legal or contractual obligations.
• Opt-Out: Unsubscribe from promotional emails by clicking the “unsubscribe” link in our communications.

To exercise these rights, please get in touch with us at the email address provided below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. A new “Effective Date” will indicate the updated version and be posted on our website. We encourage you to review this page regularly to stay informed about how we protect your data.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:

• Email: info@elhossamtrading.com
• Phone: +201070290978

Thank you for trusting EL-Hossam Trading. We are committed to ensuring your privacy and satisfaction.